I know wellness; after 28 years in the health and wellbeing industry, there’s not much I don’t know or haven’t experienced. Working as a Director for key brands in the UK such as Village Hotels, Hilton Group, De Vere Group, Accor Hotels and Macdonald Hotels in partnership with luxury product houses such as Espa, Decleor, Clarins, Thalgo, Comfort Zone and Elemis, I have built some great relationships and learned a lot from the very best in the industry.
I’ve completed key projects such as developing the outdoor thermal suite at Mottram Hall in Cheshire and the fantastic overhaul of the basement at The Grand Hotel on Brighton’s sea front to be the area’s best spa, plus lots more.
Ask me anything: AskEmma@myspapass.com
With 7.5 million visits to spa’s this year alone, the need for transparency and honesty is becoming ever more vital.
My vision is about giving you direct and genuine discounts – ultimately, it’s about choice.
What you will not know is that you unknowingly pay up to 25% in commissions when booking a spa day, spa break or hotel via online booking websites. When you buy from online discount websites, often prices have been inflated to show you a false percentage saving! Some elements within the spa package/experience have been given a false cost and would normally be included for free as part of your package, but are added on to make your spa package seem better value for money.
You deserve to buy from an ethical and transparent businesses.
To me, the quality of a customer’s experience is vital. I want to arrive and be “taken care of” in a place that puts my needs at the forefront of my spa break or spa day. That’s why My Spa Pass only partners with the best in the country to offer a great experience all year round with genuine discounts, not over inflated, ‘50% off’ false promises; it’s important to me that you get choice and honesty.
Don’t follow the crowd to fake flash offers with the general experience feeling like cows being herded. I want you to see that over the course of a year we have saved you hundreds of pounds, educated you with our blogs and newsletters, as well as shared successes with member competitions and giveaways.
We take a holistic approach to your overall wellness: it’s not just about the physical but also the emotional, mental and spiritual wellbeing of our members. It is important to me that we give you lots of added benefits once you’ve joined our community such as savings with luxury skincare and make-up brands, health clubs, yoga accessories etc, simply adding to the savings you will make throughout the year.
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